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At Wade's Harmony, We are a compassionate homecare agency dedicated to supporting individuals with disabilities and the families who care for them. Our goal is to enhance quality of life by providing safe, reliable, and person-centered services that promote independence, dignity, and well-being.
We believe every individual deserves to live with respect, purpose, and opportunity. Our team is built on the values of honesty, integrity, safety, and excellence, and we approach every relationship with empathy, professionalism, and heart.
Our Mission
Our Mission
Our mission is to empower individuals with disabilities to live safe, fulfilling, and independent lives by providing compassionate, high-quality homecare services. We are committed to supporting families with honesty, integrity, and excellence, ensuring every person we serve is treated with dignity, respect, and genuine care.
Our Vision
Our Vision
Our vision is to create a community where individuals with disabilities are valued, supported, and empowered to reach their fullest potential. We strive to be a trusted leader in homecare by setting the standard for safety, compassion, and excellence—enhancing quality of life for individuals and peace of mind for their families.
Our Core Values
Our Core Values
Honesty
Honesty
We believe in open communication, transparency, and trust in every relationship—with individuals, families, and our team members.
Integrity
Integrity
We do what is right, even when no one is watching. Our services are guided by ethical standards, accountability, and respect.
Safety
Safety
The well-being of those we serve is our top priority. We follow strict safety protocols and best practices to ensure a secure and supportive environment.
Excellence
Excellence
We are committed to delivering the highest quality of care through continuous improvement, training, and dedication to service.
About Me
Caitlyn Wade-Owner
Caitlyn Wade-Owner
My journey in this field began working alongside my best friend at her agency, where I gained hands-on experience supporting individuals and families. What started as a learning opportunity grew into a lasting commitment, and I now continue managing that agency while expanding my own vision for compassionate, quality care.
I hold a Bachelor’s degree in Criminal Justice with a minor in Psychology and am currently pursuing my Master’s degree, strengthening my focus on ethical leadership and community-based support.
As a mother of three, including two sons on the autism spectrum, I bring both professional and personal understanding to the work I do. This perspective drives my commitment to providing patient, inclusive, and person-centered care, ensuring every individual feels valued, supported, and empowered.
Alexis Webb-Client Relations
Alexis Webb-Client Relations
Meet our Client Relations Director, a dedicated professional with over 8 years of experience in building strong, lasting relationships with clients. She plays a key role in connecting people with our services, ensuring every client feels understood, supported, and valued from the very first interaction.
Beyond her professional expertise, she is also a proud wife and mother, bringing a thoughtful, compassionate approach to everything she does. Her ability to balance both family and career reflects her commitment, reliability, and genuine care for others—qualities that shine through in every client experience she helps create.
Frequently Asked Questions (FAQS)
What services do you provide?
What services do you provide?
We offer homecare services designed to support individuals with disabilities in their daily living activities. Services are tailored to each individual’s needs and care plan.
How do you ensure safety and quality of care?
How do you ensure safety and quality of care?
We follow strict safety guidelines, ongoing training, and regular oversight to ensure high standards of care and compliance.
Do you provide services during holidays?
Do you provide services during holidays?
Yes, services may be provided during holidays based on individual care needs and staffing availability. Working on holidays is not mandatory and is completely voluntary for staff. We strive to coordinate schedules in advance and communicate clearly with individuals, families, and team members to ensure continuity of care while respecting staff availability.
Do you work with families and care coordinators?
Do you work with families and care coordinators?
Absolutely. We believe collaboration is essential to successful care. We work closely with families, support coordinators, and care teams to ensure continuity and quality of services.
Do you provide medication management services?
Do you provide medication management services?
No. At this time, we do not provide medication management or medication administration services. Individuals and families are responsible for managing medications or arranging those services through appropriate medical professionals or providers. Our focus is on supportive, non-medical homecare services.
What is your call-out policy?
What is your call-out policy?
If a staff member needs to call out or request a shift change, they are required to notify the agency at least two (2) hours in advance. We are committed to keeping families informed and will provide timely updates if any schedule changes occur. While we make every effort to arrange coverage with a PRN (on-call) staff member, coverage may not always be immediately available. In those situations, we will continue to communicate with you and work diligently to minimize any disruption to services.
How do you communicate with staff about schedules and changes?
How do you communicate with staff about schedules and changes?
We encourage open and ongoing communication. During scheduled shifts, families may contact staff directly by phone or text. For non-urgent matters, you may call or email our office during regular business hours, and we will ensure your message is directed to the appropriate team member promptly.
We understand that unexpected situations can arise. If you need to change or cancel a scheduled visit, please notify us as soon as possible. We will make every effort to accommodate your request and arrange coverage to continue meeting your loved one’s care needs.
Phone:863-600-4440
Email: admin@wadeshhc.com
Hours
Mon-Fri 8:00AM-4:00PM
Sat-Sun CLOSED
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